When you buy an appliance or accessory

• Exhaust the useful life of everything you already have
• Don’t wait for a disaster before preventing it and plan solutions
• Demand compatibility with already existing technologies
• Demand compatibility with other devices
• Demand maintenance does not depend on a single possible brand or provider
• Appreciate you could do maintenance, configure or reprogram with no rule infringement

When you hire a service

• Demand protocols be neutral and not restrictive, including information formats
• Demand compatibility with other providers, this way a provider change does not imply to change software or ways you work
• Demand the option to be you who hosts data and not depend of a «cloud»
• Demand service is hosted and supplied from your same jurisdiction, for the purposes of data protection

When you ask for technical service

• Demand the knowledge of different solutions for a single problem: they don’t depend on a single brand
• Demand a comprehensible explanation of problems and solutions, always prioritizing the needing you expose
• Demand full license conditions compliance, both with Free Software and proprietary software
• Give priority to auditable solutions, including Free Software (FOSS) and technology neutrality.